AutoZone Auto Parts is a renowned brand in the automotive industry, recognized for its high-quality products and exceptional customer service. With numerous locations across the country, AutoZone offers a wide range of auto parts and accessories to meet the needs of every vehicle owner. Whether it's batteries, oil, filters, or tools, AutoZone ensures that customers have access to the best products and solutions to keep their vehicles in prime condition. The brand is known for its expertise and knowledgeable staff, who are always ready to assist customers with their automotive needs. AutoZone Auto Parts aims to provide a seamless and enjoyable shopping experience, with a commitment to customer satisfaction and convenience. With a reputation for reliability and a comprehensive selection of products, AutoZone Auto Parts is the go-to destination for all automotive enthusiasts.
Reviews
I've had so many issues with my car and these past 3 visits the morning staff & evening staff have been so helpful. I was already stressed enough needing my car to start for a new job. Thank you for taking the time to help us out with a smile on your face. Great customer service makes a total difference and I am so happy I got that every time I went. 🙏🏼🙏🏼
It started raining on my way home tonight so I turn on my windshield wipers only to see them falling apart before my eyes. Strips flapping about, right and left. I quickly checked for the closest Auto Zone which was 2 mins away on Grand in Santa Ana. I met manager Brian, who greeted me with a smile. He asked me details about my car. I knew nothing except the make and model but he patiently said “no worries, I can go check.” He went out in the rain, came back in to grab the right product and without any fuss, headed back out in the rain again to install the wipers for me. He and the cashier were friendly and helpful. They even give discounts to veterans which made me very happy! Now that I can see clearly again, I feel safe on the road. Thank you Brian and the AutoZone team!
On Saturday, I came to AutoZone to purchase, head lamps / wipers / hood shock
And I had to make 2 trips back because all 3 items were the wrong pars.
Ans while i was there, the person who helped me kept on ignoring me and helping other clients that got there before I did.
Bad experience!
Thank you to the Store Manager Brian as well to Annabel and Jonathan for the outstanding service from the moment I arrived. Your assistance in finding and installing the battery, along with double-checking the discount on my receipt, is greatly appreciated. I was further impressed by observing the exceptional management, teamwork, and communication displayed among the staff which made the entire experience at the store wonderful. Thank you for taking care of me and my car - I know the battery install was a little bit difficult and I am very grateful for your kind and excellent customer service!
Amazing Service. I failed to get his name, but he was walking in as I was entering after helping another customer. It was raining and I needed new wipers. He asked my model, grabbed them and I asked him if that is what he recommended (original manufacturer) and said yes! Wrote me up. Opened the packages, put them together, gave a coupon for $10, which meant I had to buy wiper fluid for $4 (win!!!!), took my payment walked out with me and put the wipers on. They work amazingly and the experience took 10 minutes!!!! I’ll be shopping here way more! I was not expecting that level of service and do not carry cash much. He deserved a tip!!!! I’ll be back.
They had a code scanner for free use which was convenient. Friendly service
Received excellent customer service from Ricardo today. He provided some tips and knowledge that will definitely help me out and save me money on future repairs. Much appreciated the help.
I loved my shopping experience here. The gentleman who helped me was very kind and patient in helping me find lights bulbs for my CLS 500. I even had a chance to share the Gospel of Jesus Christ with him and another employee which made the trip even more worth it. 🙏🏿 …
I've had so many issues with my car and these past 3 visits the morning staff & evening staff have been so helpful. I was already stressed enough needing my car to start for a new job. Thank you for taking the time to help us out with a smile on your face. Great customer service makes a total difference and I am so happy I got that every time I went. 🙏🏼🙏🏼
On Saturday, I came to AutoZone to purchase, head lamps / wipers / hood shock
And I had to make 2 trips back because all 3 items were the wrong pars.
Ans while i was there, the person who helped me kept on ignoring me and helping other clients that got there before I did.
Bad experience!
Location
1735 N Grand Ave, Santa Ana, CA 92705, United States
Hours
-
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